This Refund Policy explains when refunds may be available for services purchased from NEUCORPS LIMITED.
Our services are generally supplied digitally. Once digital access has been provided, activated, delivered, or materially used, refunds are normally not available unless required by law or unless we state otherwise in writing.
If your purchase relates to a subscription, cancellation will usually stop future renewals. Unless required by law, charges already paid for the current billing period are generally non-refundable.
If you believe you were charged in error, charged more than once, or experienced a technical billing issue, please contact us promptly. Verified duplicate or incorrect charges will be refunded where appropriate.
Where a service was not delivered at all due to an issue caused solely by us, we may, at our discretion, provide a refund, credit, or replacement service.
To request a refund, contact us at [email protected] with your order details, the reason for the request, and any supporting information. We may ask for additional information to review the request.
If a refund is approved, it will usually be returned to the original payment method within a reasonable time, subject to payment provider processing times.
Questions about this Refund Policy can be sent to [email protected] or by post to Suite10 Capital House, 61 Amhurst Road, London, United Kingdom, E8 1LL.